Address for appointments: 44 Dunraven Street, Tonypandy, Rhondda Cynon Taff, CF40 1AL
Regulation

Regulation

Legal
    Duties

There are certain rules and regulations with which Notaries must comply.
Some of these are shown below.

  • Money Laundering Requirements
    I am legally obliged to keep records of the identity and address of clients for whom I perform work.
    I cannot therefore commence a transaction until I am satisfied in this regard and hold sufficient evidence.
  • Data Protection & Confidentiality
    Information obtained from clients, including personal information relating to names, addresses, dates of birth and copies of documents will be kept responsibly and confidentially in compliance with Notarial rules and Data Protection regulations.
  • Professional Indemnity Insurance Provider
    My Professional Indemnity Insurance covers up to £3,000,000 for any one claim as part of my Solicitor’s Practice.
    The territorial coverage of insurance adheres to the requisite policy for England & Wales.

Regulation
           of Notaries

Is is my aim to provide quality service for clients.
If you do have a complaint however, the prodedure is as follows:

  • My notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury:
    The Faculty Office, 1, The Sanctuary, Westminster, London, SW1P 3JT
    Telephone: 020 7222 5381
    Email: faculty.office@1thesanctuary.com
    Website: www.facultyoffice.org.uk
  • If you are in any way dissatisfied about the service you have received please do not hesitate to contact me.
  • If we are unable to resolve the matter you may then complain to The Notaries Society of which I am a member.
    They have an approvied Complaints Procedure.
    This procedure is free to use and is designed to provide a quick resolution to any dispute.
  • If necessary the Notaries Society may refer the matter to the Faculty Office. Their details can be found above.
  • Finally, even if you have your complaint considered under the Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:
    Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ
    Tel : 0300 555 0333
    Email: enquiries@legalombudsman.org.uk
    Website: www.legalombudsman.org.uk
  • If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.

Graeme John Limited logo
I am also a practising Solicitor at Graeme John Limited
dealing with Conveyancing, Probate, Wills, Court of Protection
and Power of Attorney related matters.

Address for appointments: 44 Dunraven Street, Tonypandy, Rhondda Cynon Taff, CF40 1AL